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Help Center

Find answers and guides for using Tracios

Basics

Getting Started with Tracios

Learn how to set up and start using Tracios for your events.

Devices

Device Setup & Configuration

How to power on, configure, and prepare tracking devices.

Operations

Race Day Workflow

Step-by-step guide for packet pickup, device assignment, and finish.

Mobile

Using the Volunteer App

Guide to using the mobile app for device assignment and return.

Web App

Dashboard Overview

Understanding the race director dashboard and live tracking map.

Safety

SOS Response & Emergency Handling

How to handle SOS alerts and coordinate emergency responses.

Support

Troubleshooting Common Issues

Solutions for common device and app issues.

Frequently Asked Questions

Answers to common questions about Tracios.